Device Manufacturer Warranty Problems: 7 Things to Watch Out For

Share:

Share on facebook
Share on twitter
Share on linkedin

When you buy a mobile phone, camera, laptop, or any other electronic device, you do so with the intention that it will serve you for a substantial period of time without any issues due to the manufacturer’s design defects or faults. You want to know that your phone or laptop is designed and manufactured to expected standards and won’t break down or have any defects for its designated “life.” Manufacturers are aware of this, and that’s why some of them provide warranties on their devices.

A manufacturer or factory warranty is offered to you as a promise that the manufacturer, vendor, or seller, backs the device against design defects. The warranty is the device manufacturer’s guarantee that they are responsible for repairing or replacing the device whenever necessary if problems arise within a certain period of time. The manufacturer can do the repairs or replacements themselves or cover the costs by working with dealers and vendors.

However, the manufacturer doesn’t cover costs for every problem –the issues must be due to the manufacturer’s design errors. Thus, a manufacturer warranty excludes any other cost outside of that. For instance, you wouldn’t expect Apple to replace or repair your iPhone’s screen after dropping and cracking it, even if that happened within the warranty period.

In most cases, manufacturers include their warranty in the price of the device. While a manufacturer warranty may sound like a good deal, it’s not all that mellow. In this article, we explore some problems with manufacturer warranties on devices and why AKKO is your ultimate solution.

Let’s get into it!

1. Their Coverage is Limited

Unlike other warranties or insurance covers, manufacturer warranties don’t cover much –they mainly cover design defects and not consequential damages. For instance, a phone manufacturer won’t repair or replace your phone for a cracked screen, spills and liquid damages, vandalism, theft, accidental damages like drops, or parts breakdown even if they occur before the warranty expires. As so, you’ll have to cover the costs yourself. That’s why it’s advisable to protect your devices, whether personal or for business, with reliable protection and affordable provider.

2. They Are Not Free

Many people are misguided to believe that manufacturer warranties are free. Well, that’s not the case; companies don’t want you to know this. Manufacturers will include the warranty in the price of the device, meaning you end up paying for a service that should be given to you for free. Sometimes, the amount may be even higher than paying premiums for a cover with an independent insurer.

3. Some Are Very Short

Every device manufacturer is out there to maximize profits. That’s why some of them make their warranties very short to avoid repairs and replacements. While most go for 12 months, it’s not surprising to find a manufacturer warranty going for only six months.

Due to manufacturer warranties’ short coverage period, some people are forced to seek extended warranties from third-party warranty providers at an additional cost. However, extended warranties aren’t as worthwhile, and many consider them a waste of money. Again, some providers aren’t reliable –a provider might go out of business while your warranty is still valid, repairs might take longer, or it might require multiple tries to fix a device. Furthermore, the price of repairs in a repair shop is usually lower than what you’d spend on an extended warranty.

4. Their Terms Are Difficult To Understand

Manufacturer warranties are mostly written in business jargon that might be difficult to understand. For instance, you would need to read further or ask the vendor to differentiate between a limited and conditioned warranty.

Again, you must go through the warranty carefully to understand the terms. But, let’s face it! Most of us don’t bother or don’t have the time to go through multiple pages of the terms of warranties when buying devices. We just go with the basic idea that the manufacturer will fix, replace, or refund in case of damage(s).

5. Not Easy To Get a Replacement

Rarely do manufacturers replace faulty devices despite the provision in their warranties. Remember, a replacement is a loss to them. Most of them will take you through rounds of unsuccessful repairs before they decide to replace your device. That’s if you don’t get tired and give up altogether.

6. Only Covers One Device

A manufacturer warranty will cover only a single device; you must keep warranty forms for all your devices. It’s somehow inconvenient since you can easily lose the warranty documents. You must keep tabs on your phone’s printer, laptop, and every other device’s warranty. Just imagine the hassle of having to follow up on multiple warranty claims if something happened with several devices.

For instance, AppleCare’s limited warranty provides one year of hardware repair and up 90 days of complimentary technical support for an iPhone. That means you have to get another warranty for your iPad or MacBook.

7. Only For New Devices

Manufacturer warranties are only for new devices for a specific period beyond which the warrantees become invalid. So, what happens to your old devices if they get damaged or stolen? We have the ultimate solution.

The Solution

While manufacturer warranties cover your device for some time, they’re somehow inconvenient in terms of the number of devices they cover, understanding their terms, coverage period, and limited coverage. But, don’t worry! We at AKKO are here to help you deal with these shortcomings.  

Our protection plans are flexible and allow you to protect your phone, clothes, sports gear, or other devices (new or old) against many uncertainties, including theft, vandalism, breakdown, accidental damages like drops, spills, and many more. All you have to do is register with us. Once registered, you can select one (1) phone plus any 25 of your eligible items or devices to load into your AKKO account and enjoy affordable repairs and replacements.

We are the best in what we do, and that’s why we rate highly against some of our competitors like Verizon, T-Mobile, Geek Squad, SquareTrade, and AppleCare.

Please don’t hesitate to sign up today and enjoy convenient, affordable protection for your devices and personal items.

Manufacturer Warranties FAQs

  • How long are manufacturer warranties?

The coverage period of manufacturer warranties varies among manufacturers. They can be between a few months to years, after which they expire.

  • How do I find my manufacturer’s warranty?

The attendant or vendor will usually give you the warranty form to fill out upon buying a device. Don’t hesitate to ask for one.

  • Is a manufacturer warranty free?

While it might seem so, a manufacturer warranty isn’t entirely free. The cost is usually included in the device’s price.

  • What’s the difference between a manufacturer warranty and an extended warranty?

The manufacturer provides manufacturer warranties as part of the device cost. Extend warranties, on the other hand, are sold by providers to cover uncertainties not covered by the manufacturer or extend the coverage period.

Leave a Reply

Table of Contents

Register Today!

AKKO Student Plan

Accidental Damage & Theft Protection
$ 10
/month
  • Any 25 items protected
  • $49 Deductibles for any claim
  • $2,000 limit per claim*
  • Unlimited claims
  • Apple Store repairs covered

Recent Posts

About AKKO

It’s Everyday Insurance.
Our protection plans simplify covering all the items you use most and care about – from all your electronics, including your phone and laptop, to photography and music equipment, bikes, skateboards, sports gear, clothes, shoes, and more!

Like & Follow Us!

Sign up now!

Phone Only
Protection

Protect any phone against damage, breakdowns, and theft

$5-12per month
Protect any phone¹
$29 - $99 deductibles
Accidental damage
Parts & battery failures
Theft
Replacement cost of your phone
Unlimited claims²
Save up to 15% paying annually!

"Everything Protected"
The AKKO Plan

Protect 1 phone + all your electronic devices and more (25 items total)

$14per month
Protect 1 phone + 25 items
$29 - $99 deductibles
Accidental damage
Phone parts & battery failures
Theft
Up to $2,000 per claim
Unlimited claims²
Students save up to 33%!

Phone Only
Protection

Protect any phone against damage, breakdowns, and theft

$5-12per month
Protect Any Phone¹
$29 - $99 deductibles
Accidental Damage
Parts/Battery failures
Theft
Replacement Cost of Your Phone
Unlimited Claims²
Save up to 15% paying annually!

"Everything Protected"
AKKO Plan

Protect 1 phone + all your electronic devices and more (25 items total)

$14per month
Protect 1 phone + 25 items
$29 - $99 deductibles
Accidental Damage
Parts/battery failures (phones)
Theft
$2,000 per claim limit (no annual limit)
Unlimited Claims²
Save up to 33% as a Student!
Compare Our Plans

Items Protected:

Phone Only
Protection Plan

"Everything Protected"
AKKO Plan

Protect 1 Phone

Protect Laptops, Tablets, and all your other electronics

Protect TVs, speakers, gaming consoles and more

Protect photography gear

Protect music instruments and audio gear

Protect sports equipment

Cost & Deductibles:

Cost

$6 – $12 /month
($5 – 11 /month if paid annually)

$15 /month 
($14 /month if paid annually)
Student Rate: $12 /month
($10 /month if paid annually)

Phone damage deductibles

$29 – $99
(based on model)

$29 – $99
(based on model)

Phone theft/replacement deductibles

$75 – $99
(based on model)

$75 – $99
(based on model)

Damage Deductibles
(other items)

N/A

$99
($49 for students)

Theft Deductibles
(other items)

N/A

$99
($49 for students)

Phone Only
Protection Plan

"Everything Protected"
AKKO Plan

Bundle Multiple Plans and Save 5%! Click the buttons above.

Items Protected:

Protect 1 Phone

Phone Only Plan

AKKO Plan

Protect Laptops, Tablets, and all your other electronics

Phone Only Plan

AKKO Plan

Protect TVs, speakers, gaming consoles and more

Phone Only Plan

AKKO Plan

Protect photography gear

Phone Only Plan

AKKO Plan

Protect music instruments and audio gear

Phone Only Plan

AKKO Plan

Protect sports equipment

Phone Only Plan

AKKO Plan

Cost & Deductibles:

Cost

Phone Only Plan

$6 – $12 /month

AKKO Plan

$15 /month

AKKO Plan (student)

$12 /month

Phone damage deductibles

Phone Only Plan

$29 – $99
(based on model)

AKKO Plan

$29 – $99
(based on model)

Phone theft/replacement deductibles

Phone Only Plan

$75 – $99
(based on model)

AKKO Plan

$75 – $99
(based on model)

Damage Deductibles (other items)

Phone Only Plan

N/A

AKKO Plan

$99

AKKO Plan (student)

$49

Theft Deductibles (other items)

Phone Only Plan

N/A

AKKO Plan

$99

AKKO Plan (student)

$49

Choose Your Plan:

Phone Only Plan

AKKO Plan

AKKO Plan (student)

Bundle Multiple Plans and Save 5%!

Try out our AKKO Plan - 3 Months FREE

Use Code: PARTNER3

Choose Plan:

(billed $120/yr)

(billed $168/yr)

Bundle Multiple AKKO Plans:

To sign-up for Student Plans, you can be any type of student, from middle school to high school, including incoming college student, current college student, or recent graduate. Students at any 2yr, 4yr, or graduate school are all eligible as well. Any age.

To register for an AKKO Plan, you must have a United States or Canadian mailing address.

Choose Plan:

Bundle Multiple AKKO Plans:

To sign-up for Student Plans, you can be any type of student, from middle school to high school, including incoming college student, current college student, or recent graduate. Students at any 2yr, 4yr, or graduate school are all eligible as well. Any age.

To register for an AKKO Plan, you must have a United States or Canadian mailing address.

Before you go...

Why not try out one of our plans risk-free for 30 days?

Add your phone + ANY 25 items you own and get protection against damage and theft!

If you want to cancel, there's no fees or hassle.

Not interested? Tell us why.

Get your first month for only $1 with code: SAVE 
Sign Up Now

Ask a Question:

Choose Plan:

Bundle Multiple AKKO Plans:

To sign-up for Student Plans, you can be any type of student, from middle school to high school, including incoming college student, current college student, or recent graduate. Students at any 2yr, 4yr, or graduate school are all eligible as well. Any age.

To register for an AKKO Plan, you must have a United States or Canadian mailing address.

Choose Plan:

Use Discount Code: NOFEE at Checkout for FREE Activation!

Use Discount Code: NOFEE at Checkout
for FREE Activation!

To sign-up for Student Plans, you can be any type of student, from middle school to high school, including incoming college student, current college student, or recent graduate. Students at any 2yr, 4yr, or graduate school are all eligible as well. Any age.

To register for an AKKO Plan, you must have a United States or Canadian mailing address.