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Finding an AppleCare alternative can be frustrating – not to mention complicated. And it’s made that way for a good reason: most people don’t want to go through the hassle of canceling. In fact, lots of insurance companies bank on that fact to make money.
Quick links
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A lot of people are. AppleCare+ is a great coverage option for people with an iPhone. However, that coverage is pretty selective. You can only get AppleCare+ if you purchase a brand-new iPhone directly from Apple – and that purchase has to be a recent one. For people who aren’t looking to buy a new phone on a regular basis or for those who are looking for deals on refurbished or older models, AppleCare+ is hardly an option.
Luckily, AKKO offers a great AppleCare alternative that not only provides phone insurance, but also the ability to insure multiple devices. Switching from AppleCare to AKKO means that you’ll be able to bundle all of your devices under one simple plan.
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Phone-only Protection
Phone-only Protection
Price
$6 – $12/month
$8 – $13.50/month
Accidental Damage
Mechanical Breakdowns
Theft
Used or refurbished devices
Only if purchased through
Apple Refurbished.
Deductibles (Damage)
$29 – $99
$29 – $99
Deductibles (Theft/Replacement)
$75 – $100
$149
# of Claims Allowed
Unlimited
Unlimited for Damage
2 Theft/Lost per 12 months
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Switching from AppleCare to AKKO gives consumers a number of benefits that can be summed up in one word: Freedom! You’ll be free to:
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For thrifty or environmentally conscious phone users, buying a new phone isn’t the goal. Used and refurbished models can work just as well as a completely new phone. However, most companies want consumers to focus on new purchases, which is why many of them offer insurance deals for brand-new items.
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With AKKO’s unlimited claims, you can file as many phone insurance claims as needed throughout the year. AppleCare+ coverage has a two-claim-per-twelve-month limit (and so do most carrier insurance plans).
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With AKKO, you could be paying as little as $5 a month to protect your phone. For the same price as AppleCare, you could cover all of your electronics (1 phone + up to 25 devices!). Additionally, you’ll pay a much lower deductible when it comes to AKKO’s theft insurance. (Side note: Most device theft occurs on college campuses!)
Unfortunately, a lot of consumers get trapped paying for an insurance plan that’s too expensive simply because it’s easier than trying to weave through a complicated website to cancel their coverage. That’s why we’ve gone through and figured out how to cancel every type of cell phone insurance plan. It’s simple when you know exactly what to click!
You’ll need proof of insurance before you cancel AT&T insurance. Your proof can be your last phone bill (which will have the monthly insurance fee on it) or a screenshot of your account details.
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AppleCare agreement
Locate your AppleCare agreement number by signing into MySupport.
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Serial number
Find the device’s serial number. To do this, go to Settings > General > About
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Receipt
Locate your original sales receipt
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Contact Apple Support
Locate your AppleCare agreement number by signing into MySupport.
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Cancel your AppleCare plan
Click Remove at the bottom of the AT&T Mobile Protection Pack (image below).
AppleCare agreement
You can cancel AppleCare coverage in your Settings. If you don’t see it there, you might need to finish setting up your device. After that, it should appear.
However, if AppleCare still isn’t showing up on your device, you’ll need to contact Apple Support so they can cancel it for you.
Follow this path on your device:
Settings > Your Name > Subscriptions > AppleCare > Cancel Subscription.
Get support
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Click “More” and choose “Hardware Coverage”
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Click on “Other Hardware Coverage Topics”
Request a Refund
Select “Cancel” or “Request a Refund for AppleCare.”
Chat
Click to chat with a team member. Once you connect with the team, just let them know you want to cancel AppleCare.
How to cancel
Don’t worry, a lot of people sometimes think this sounds “too good to be true” so we get asked a lot of questions. Below are the answers to the most frequent questions. If you have any others, just ask us! 🙂
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You’ll get any refund that’s owed to you. It is important to note that once you cancel AppleCare on a device, you can’t get it back if the device is no longer eligible.
Yes! You can cancel and switch to an AppleCare alternative anytime.
You can transfer AppleCare to a new device, but only for thirty days.
Let’s simplify the rules:
1. The AppleCare coverage is tied to the device.
2. Ownership of AppleCare (payment) is connected to the person.
So if you’re paying for AppleCare, it’s coming out of your bank account. But it’s only covering the phone with the registered serial number. If you give your old phone to someone else and buy a new one for yourself… you’re paying for their coverage, not the coverage of your new phone (which has a new serial number).
Unfortunately, this is why buying a used iPhone can be tricky. The seller might say it comes with AppleCare…and then cancel the insurance as soon as you buy it. You’d be none the wiser.
You can transfer AppleCare coverage to your new device, but only within thirty days of purchasing the original device and plan. After that, it’s tied to the serial number of that device forever. For coverage of the new device, you would have to get a new AppleCare plan and cancel the old one.
If you paid in full, you can get a partial refund.
Once your coverage is canceled, your card should be refunded for the remaining time on your policy. If you cancel within your first thirty days, you get a full refund. The only deduction would be the value of any services already provided.
If you cancel after the first thirty days, you’ll get a percentage back based on the amount of time you have left on the coverage plan, minus any services already provided.
If you pay monthly, there won’t be a refund. The coverage will just expire at the end of the pay period. However, you should see that you’ve stopped being charged the monthly fees after you cancel.
See all FAQs
Switch from AppleCare to a plan that allows you to cover multiple devices, make as many claims as you need, and pay way less. It’s a huge win for your savings and your sanity.
© 2024 AKKO, LLC
AKKO LLC is not a licensed insurance broker, agent, underwriter, nor receives any broker/agent commissions on insurance coverage products provided with or through our memberships. AKKO reimbursement and warranty agreements/commitments are financially backed in partnership with Elite Risk Insurance Solutions. Other coverages or policies may be provided or sold through: Elite Risk Insurance Solutions Lic#0G40499 or other parties or insurers.
¹ Phones must be fully functional and without damage to be eligible for coverage. Phones with foldable screens cost up to $15 per month.
² Unlimited claims for eligible device breakdowns, accidental damages, and theft. One claim only for any Lost phone per 12 months on eligible plans.
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