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If you’ve been trying to cancel Asurion phone insurance for an alternative that fits your needs better, you may have found that the process is more complex than you expected. Unfortunately, many device protection companies do this on purpose in order to retain clients out of sheer convenience.
You shouldn’t have to muddle through a confusing cancellation process to make the switch to an Asurion phone insurance alternative. We’ve cleared the air around switching from Asurion insurance to AKKO so that you can make the change with ease.
Quick links
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You’re not alone—many consumers have made the decision to cancel Asurion insurance for a variety of reasons. Asurion does cover many common phone issues, and new phone users can easily add Asurion onto their phone bill through many major carriers.
However, AKKO insurance tends to offer better value for most — if not all — cell phone users. With AKKO, you can easily bundle insurance for the whole family at a low monthly rate. Plus, AKKO phone protection covers a wide variety of issues, including theft, damage, loss, and mechanical breakdowns.
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Phone-only Protection
Asurion
Monthly Insurance
Accidental Damage
Mechanical Breakdowns
Theft
Used or refurbished devices
Must be refurbished by Asurion
Deductibles (Theft/Replacement)
$75 – $100
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Switching from Asurion to AKKO gives consumers a number of benefits that can be summed up in one word: Freedom! You’ll be free to:
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For budget-friendly or environmentally conscious phone owners, purchasing a new device isn't always the objective. Used or refurbished models can perform just as effectively as brand-new phones. AKKO's plan cover all device types, from brand new to both used and refurbished devices.
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With AKKO’s unlimited claims, you can file as many phone insurance claims as needed throughout the year.
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With AKKO, safeguarding your phone could cost you as little as $5 per month. For $15 per month, you can protect all your electronics, including 1 phone plus up to 25 additional devices. What's more, AKKO offers substantially lower deductibles for theft insurance than competitors.
Switching from Asurion insurance to an AKKO plan doesn’t have to be complicated. In order to cancel Asurion phone insurance, take a moment to find out when your current insurance will run out. You can find this information by calling Asurion customer service or logging into your online account with your cell service provider.
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Asurion customer service
Once you’re ready to cancel, call the Asurion customer service line for your specific service provider. You can find this information directly on the Asurion website on the Contact Us page.
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Cancel
The representative you speak with should be able to cancel your warranty during your call once they receive the personal information about your account that they need.
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Cancellation notice
After confirming your cancellation with an Asurion customer service representative, make sure to check your next bill to confirm that coverage has been cancelled. If you prefer to write in a cancellation notice instead, you can find the address to send it to on the terms and conditions of your warranty or your original receipt.
Asurion does not typically issue full refunds once the warranty has been put into effect. However, you can receive a prorated refund for any unused coverage that was left over after cancellation.
Check your credit card statement after cancelling to make sure your prorated refund begins on the day that you cancelled. Asurion does not make customers wait until the next billing cycle to be completely free of coverage.
The following content applies to Asurion Customers who have purchased phone protection plans through asurion.com. If you purchased an Asurion Plan through your carrier then please see our Switch Page to locate your carrier and find the correct instructions.
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It’s time to cancel Asurion insurance and get the coverage you deserve. Pay less and enjoy more coverage and greater freedom with AKKO phone insurance.
© 2024 AKKO, LLC
AKKO LLC is not a licensed insurance broker, agent, underwriter, nor receives any broker/agent commissions on insurance coverage products provided with or through our memberships. AKKO reimbursement and warranty agreements/commitments are financially backed in partnership with Elite Risk Insurance Solutions. Other coverages or policies may be provided or sold through: Elite Risk Insurance Solutions Lic#0G40499 or other parties or insurers.
¹ Phones must be fully functional and without damage to be eligible for coverage. Phones with foldable screens cost up to $15 per month.
² Unlimited claims for eligible device breakdowns, accidental damages, and theft. One claim only for any Lost phone per 12 months on eligible plans.
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