Switching from
Geek Squad to AKKO

Making sure that your cell phone is insured against theft, loss, or accidental damage is extremely important. Accidents can happen, and you don’t want to be caught without protection. However, different phone protection plans tend to be better suited for different people.

If you’re finding that your Geek Squad phone protection service isn’t satisfactory, you don’t have to settle. It’s time to level up and make the switch to AKKO phone insurance. Not sure how to get started? Don’t worry! We can help you through the process step by step.

Looking for an
Geek Squad Alternative?

If you’re considering switching from Geek Squad protection plans, you’re not the only one. Though Geek Squad phone protection has some great benefits for consumers, they generally only apply to those who are purchasing brand-new phones directly from Geek Squad. This leaves people who have used phones or phones from a different source with fewer options.

If your phone is a hand-me-down or you purchased it from a different seller, you’ll find that your money goes farther with AKKO. You’ll be able to insure several devices on the same plan with our bundle and family plan options, which is just one of the many benefits that AKKO phone insurance can provide.

Phone-only Protection

Price

$6 - $12
/month

Covers

Covers Accidental Damage

Mechanical Breakdowns

Theft

Used or refurbished devices

Deductibles

Damage
$29 - $99

Theft/Replacement
$75 - $100

# of Claims Allowed

Unlimited

Geek Squad

Monthly Insurance

Price

$7.99 - $10.99/month

Covers

Mechanical Breakdowns

Deductibles

Damage
$149.99 - $249.99

Theft/Replacement
$149.99 - $249.99

# of Claims Allowed

3 per 24 month period

Phone-only Protection

Geek Squad

Monthly Insurance

Price
$6 – $12/month
$7.99 – $10.99/month
Accidental Damage
Not included
Mechanical Breakdowns
Theft
Depends on plan
Used or refurbished devices
Not included
Deductibles (Damage)
$29 – $99
$149.99 – $249.99
Deductibles (Theft/Replacement)
$75 – $100
$149.99 – $249.99
# of Claims Allowed
Unlimited
3 per 24 month period

Benefits

Benefits of AKKO Phone Insurance

The benefits you’ll reap when you cancel Geek Squad insurance are clear to see in our comparison chart. Looking for freedom from expensive device protection plans that are limited in scope? You’ve come to the right place. Some of AKKO’s distinct customer benefits include:

Ready to learn more about what AKKO can do for you?

01

Used or Refurbished Devices

These days, the newest smartphones can cost a small fortune. Therefore, it’s no wonder that more cell phone users are switching to used or refurbished phones. As long as you find a model that works well and performs the functions you need, there’s practically no difference between new and used phones!

Unfortunately, many phone protection plans don’t cover used or refurbished phones, including the ones from Geek Squad. See what we mean about insurance plans favoring new phone purchases?

With AKKO, you can insure any phone for an affordable price, no matter how old it is or where it came from.

02

Number of Claims Allowed

Geek Squad and similar plans typically limit the amount of claims you can file within a 12-month period of time, often allowing no more than 2. If your plan contains several devices owned by different family members, this claim limit may be an issue, especially in the case of an accident that affects multiple devices at once.

With AKKO’s unlimited claim policy, you won’t have to worry about whether your devices will be covered in the event of an emergency.

03

Pricing

AKKO plans start as low as $5 per month. Our family and bundle plans allow you to cover all of the devices in your household that need insurance for extremely low monthly rates. On the flip side, Geek Squad plans can cost up to $20 per month for a single device.

AKKO offers extremely competitive rates for insurance deductibles that relate to device replacement and accidental damage. Once you cancel your Geek Squad phone insurance, you’ll breathe a sigh of relief the next time you have to pay a deductible for your lost or damaged phone. With AKKO, your deductible can be as low as $29!

A Step-by-Step Guide

How to Cancel
Geek Squad

Once you’ve made the decision to switch to a Geek Squad phone insurance alternative, you’ll need to make sure that your previous insurance has been canceled. The first step is determining when your current insurance will expire.

Check When Coverage Expires

Geek Squad offers two distinct device protection plans: Basic Protection and Complete Protection. Each plan is designed to cover new Geek Squad devices for up to two years. Both offer the option to pay for one or two years of coverage upfront. Alternatively, you can choose to pay a monthly fee.

If You Paid in Full

Even if you paid in full for your phone coverage at the time that you purchased your device, you can still cancel Geek Squad insurance anytime and receive a prorated refund. All you have to do is call 1-800-433-5778 to speak to a representative or contact the company through the Best Buy website.

Geek Squad even accepts cancellations by mail as long as you include your reason for cancellation and your original receipt!

If You Pay Monthly

Switching from Geek Squad insurance to AKKO is just as easy if you currently pay monthly for your service. All you’ll have to do is contact Geek Squad at the above number or online, and a representative will be able to cancel your plan immediately.

Generally, cancellation for monthly plans goes into effect at the next billing cycle, which means that you’ll still have coverage until the end of the current cycle.

Cancel By Phone or Online

If you’re planning to cancel by phone, simply call Geek Squad at 1-800-433-5778. Say “protection plan” and “cancel my plan” when prompted to do so by the automated operator.

To cancel online, follow these steps:

If you’re planning to cancel by phone, simply call Geek Squad at 1-800-433-5778. Say “protection plan” and “cancel my plan” when prompted to do so by the automated operator.

To cancel online, follow these steps:

  1. Log onto www.bestbuy.com
  2. Find the header and click “Services”
  3. From the drop-down menu, select “Chat with a
    Geek Squad Agent”
  4. Type in your email address and select “Chat
    Now” when prompted
  5. Follow the instructions in your chat to cancel
    your plan

Whichever method you choose, the cancellation process should be relatively quick and painless.

Can I Get a Refund
If I Cancel Geek Squad?

Yes! If you paid for your service in full but decide to cancel early, you will receive a prorated refund for the unused time. If you pay monthly, your cancellation will go into effect at the next billing cycle.

Revolutionize Your Phone Protection with AKKO

Our satisfied customers agree that AKKO is the Geek Squad phone insurance alternative to beat. On the lookout for affordable and reliable phone protection plans? Don’t wait! Contact us today.

Choose Plan:

(billed $120/yr)

(billed $168/yr)

Bundle Multiple AKKO Plans:

To sign-up for Student Plans, you can be any type of student, from middle school to high school, including incoming college student, current college student, or recent graduate. Students at any 2yr, 4yr, or graduate school are all eligible as well. Any age.

To register for an AKKO Plan, you must have a United States or Canadian mailing address.

Choose Plan:

Bundle Multiple AKKO Plans:

To sign-up for Student Plans, you can be any type of student, from middle school to high school, including incoming college student, current college student, or recent graduate. Students at any 2yr, 4yr, or graduate school are all eligible as well. Any age.

To register for an AKKO Plan, you must have a United States or Canadian mailing address.

Before you go...

Why not try out one of our plans RISK FREE for 30 days?

Add your Phone + ANY 25 items you own and get protection against Damage and Theft for Only $1 !

If you want to cancel, there's no fees or hassle.

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1st Month ONLY $1.00 with Code: SAVE 
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Choose Plan:

Use Discount Code: NOFEE at Checkout for FREE Activation!

Use Discount Code: NOFEE at Checkout
for FREE Activation!

To sign-up for Student Plans, you can be any type of student, from middle school to high school, including incoming college student, current college student, or recent graduate. Students at any 2yr, 4yr, or graduate school are all eligible as well. Any age.

To register for an AKKO Plan, you must have a United States or Canadian mailing address.