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CANCEL your AppleCare or Cellular Protection Plan.

Follow instructions below to CANCEL YOUR COVERAGE with your Cellular Provider or other Device Protection Plan Provider.

Click buttons below to go to Cancellation Instructions for:

Need help? No problem!

AppleCare Protection or AppleCare+:
How to Cancel

YOU WILL GET REFUNDED:
 
There are a few important things to keep in mind when you cancel and return an AppleCare coverage plan.
  • If you cancel your AppleCare plan within 30 days of your purchase date, you’ll get a full refund, minus the value of any service already provided.
  • If you cancel your AppleCare plan more than 30 days after your purchase, you’ll get a refund based on the percentage of unexpired AppleCare coverage, minus the value of any service already provided. You can find the cancellation fee in the AppleCare product Terms and Conditions for your AppleCare Protection Plan or AppleCare+

The refund guidelines may vary in your region. Learn more about the Terms and Conditions specific to your product and country or region.

Here’s what you’ll need:

  • The AppleCare agreement number from the Proof of Coverage certificate.
  • The serial number of the Apple device your AppleCare plan covers.
  • Your original sales receipt. If you bought the AppleCare plan and the device it covers directly from Apple, we might not need to see your receipt.

Submit your request:

Call Apple. Tell the Advisor that you need help with an AppleCare plan refund.

AT&T PHONE INSURANCE:
How to Cancel

Cancel Online

 
1) Click here to go to the AT&T website.
 
2) Log in to your account and go the My Wireless page (image below).

3) Select the device with the protection Plan under the My Devices & Features

4) Click on Manage Device & Features and expand AT&T Mobile Protection Pack by clicking on See features button

5) Click Remove at the bottom of the AT&T Mobile Protection Pack (image below). 

6) Click on the “Continue” action button to confirm plan cancellation.

Cancel by Phone

  1. From your AT&T phone, call AT&T customer support at 1-800-331-0500 (available 24/7).
  2. When prompted say “cancel my mobile insurance plan.
  3. The system will guide you through the cancellation process.
  4. Confirm your cancellation, and you’re all set.

VERIZON PHONE INSURANCE:
How to Cancel

Cancel Online

 
  1. Click here to go to the Verizon website.
  2. Log in to your account.
  3. Go the My Plan & Services, then Manage Products and apps, then click manage your products. (image below) 

4) Then Scroll to “Total Mobile Protection” click Remove from Account button on upper right corner of the tab. (image below) 

5) Click “Decline Equipment protection” to confirm your cancellation

Cancel by Phone

 
  1. From your Verizon phone, call Verizon customer support at 1-800-922-0204 or by dialing *611 
    (6am to 11pm, Mon-Sun)
  2. When prompted say “Cancel mobile protection plan”
  3. Enter your account pin for your protection pin
  4. When connected with an agent, ask to cancel your mobile protection plan
  5. For verification, you will be asked to enter your account password
  6. Confirm your cancellation, and you’re all set
 

SPRINT PHONE INSURANCE:
How to Cancel

Cancel Online

 
  1. Click here to go to the Sprint website.
  2. Click on “My Sprint” menu at the top of the page and click “add/remove services” (image below). 
 

3) Log in to your account.

4) Select the lines that you want to remove the protection plan from.

5) Scroll to Service add-ons and click remove.

6) On the Service Add-ons page, scroll down to “Service add-ons you already have” (image below). 

7) Click “remove” next to Device Protection: Total Equipment Protection.

8) A pop-up will ask if you really want to remove this service. Click “Yes, remove.”

9) Scroll to the bottom of the page and click “Save” to confirm your cancellation.

Cancel by Phone

 
  1. From your Sprint phone, call Sprint customer support at 1-888-211-4722 (available 24/7).
  2. Press “5” for other options.
  3. Press “3” for other options.
  4. Press “0” for other options.
  5. When connected with an agent, ask to cancel your insurance plan.
  6. Confirm your cancellation, and you’re all set.

T-MOBILE PHONE INSURANCE:
How to Cancel

Cancel Online

 
  1. Click here to go to the T-Mobile website.
  2. Log in to your account.
  3. At the top of the page, click the “Plan” link.
  4. On the Plans and Services page, click “Change Services.”
  5. Scroll down to Premium Handset Protection.
  6. Uncheck the box for JUMP™ (image below). 

7) Scroll to the bottom of the page and click “Next.”

8) You’ll be asked to review the changes you’ve made. Check the box to agree to the terms and conditions, then click “Submit Changes” to confirm your cancellation.

Cancel by Phone

 
  1. From your T-Mobile phone, call T-Mobile customer support at 1-800-937-8997 or by dialing 611 
    (6am to 10pm, 7 days a week).
  2. Enter your mobile number.
  3. Say “Representative” to speak with an agent.
  4. For verification, you will be asked for the last 4 digits of your social security number.
  5. Tell the customer service agent that you want to cancel your insurance.
  6. Confirm your cancellation, and you’re all set.

GEEK SQUAD PROTECTION:
How to Cancel

Cancel by Phone

 
  1. Call Geek Squad customer support at 1-800-GEEKSQUAD (433-5778) (available 24/7).
  2. When prompted, say “cell phone.”
  3. When prompted, say “cancellation.”
  4. When connected with an agent, ask to cancel your protection plan.
  5. Confirm your cancellation, and you’re all set.

SQUARETRADE PROTECTION:
How to Cancel

Login to your SquareTrade account, go to the “My Warranties” tab and select “Manage.” A number of tabbed options will appear below.

From here, you can use the menus to look at the status of a particular Care Plan or see them all at once. You can also click on one of the tabbed options in order to CANCEL IT.

Choose Plan:

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To sign-up for the Student Plan, you can be any type of student, from middle school to high school, including incoming college student, current college student, or recent graduate. Students at any 2yr, 4yr, or graduate school are all eligible as well. Any age.

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