“I’ve never had an easier repair for any product, cell phone etc. AKKO responded very quickly, send in the information and pictures needed, and just as simple as that my cell phone dilemmas where gone. Thanks. Appreciate you.”
AKKO Partner Platform
Unwired and AKKO have recently partnered to give you the ability to sell AKKO device protection plans. In addition, you are eligible to service their repairable claims. That means you can now earn money by selling protection plans and servicing repairs!
Start selling phone and device protection plans in minutes. AKKO plans can be sold for phones that are new, used, refurbished, unlocked, and any make/model or carrier.
Click on the red button below to register your store(s), and someone from AKKO will touch base once you’re registered.
Sell Protection to Increase Revenue
Become a Repair Partner
How it Works
Once you’ve registered on AKKO’s Partner Platform, you can begin selling plans immediately. AKKO offers two different plans: Phone-only and our “Everything Protected” AKKO Plan.
For each plan sold, partners currently receive $20 per Phone-only plan and $25 per AKKO Plan! This referral fee compensation is subject to change. It may be raised during promotions, through achieving certain bonuses, or as a reward for high-volume sellers.
Check out the information on our plans below, a comparison chart of their terms and inclusions, and our FAQs.
Phone Only
Protection
Protect any phone against damage, breakdowns, and theft
$5-12per month
Protect any phone
$29 - $99 deductibles
Accidental damage
Parts & battery failures
Theft
Replacement cost of your phone
Unlimited claims
Save up to 15% paying annually!
"Everything Protected"
The AKKO Plan
Protect 1 phone + all your electronic devices and more (25 items total)
$15per month
Protect 1 phone + 25 items
$29 - $99 deductibles
Accidental damage
Phone parts & battery failures
Theft
Up to $2,000 per claim
Unlimited claims
Students save up to 33%!
Items Protected:
Phone-Only
Protection Plan
"Everything Protected"
AKKO Plan
One (1) Phone
Laptops, tablets, and all your other electronics
TVs, speakers, gaming consoles and more
Photography gear
Musical instruments and audio gear
Sports equipment
Cost & Deductibles:
Cost
$6 – $12 /month
($5 – 11 /month if paid annually)
$15 /month
($14 /month if paid annually)
Student Rate: $12 /month
($10 /month if paid annually)
Phone damage deductibles
$29 – $99
(based on model)
$29 – $99
(based on model)
Phone theft/replacement deductibles
$75 – $99
(based on model)
$75 – $99
(based on model)
Damage deductibles
(other items)
N/A
$99
($49 for students)
Theft deductibles
(other items)
N/A
$99
($49 for students)
Items Protected:
Protect 1 Phone
Phone Only Plan
AKKO Plan
Protect Laptops, Tablets, and all your other electronics
Phone Only Plan
AKKO Plan
Protect TVs, speakers, gaming consoles and more
Phone Only Plan
AKKO Plan
Protect photography gear
Phone Only Plan
AKKO Plan
Protect music instruments and audio gear
Phone Only Plan
AKKO Plan
Protect sports equipment
Phone Only Plan
AKKO Plan
Cost & Deductibles:
Cost
Phone Only Plan
$6 – $12 /month
AKKO Plan
$15 /month
AKKO Plan (student)
$12 /month
Phone damage deductibles
Phone Only Plan
$29 – $99
(based on model)
(based on model)
AKKO Plan
$29 – $99
(based on model)
(based on model)
Phone theft/replacement deductibles
Phone Only Plan
$75 – $99
(based on model)
(based on model)
AKKO Plan
$75 – $99
(based on model)
(based on model)
Damage Deductibles (other items)
Phone Only Plan
N/A
AKKO Plan
$99
AKKO Plan (student)
$49
Theft Deductibles (other items)
Phone Only Plan
N/A
AKKO Plan
$99
AKKO Plan (student)
$49
FAQs
We ask our partners to familiarize themselves with the below information about AKKO’s protection plans, protection inclusions, and our claims processes.
You can also find information pertaining to referral payouts and how to become an approved AKKO Repair Partner.
Partner Info
Phone Protection
AKKO Plan
Coverage Basics
Claims Info
What are the most important things to know about AKKO's protection plans before I start signing up my customers?
Please be sure that you and your team have thoroughly read through AKKO’s FAQs regarding plan coverage inclusions and terms for each of our plans. You can reach out to our support team if you have any questions or need clarifications.
A few important points you should always know:
- Items which are already damaged/malfunctioning cannot be added to a plan to be protected, they must be fixed/replaced first.
- All customers must complete activation of their plan and sign in to their account to add and verify the devices they want to protect. Brand new items you sell to a customer with a purchase receipt don’t need to undergo the same verification process.
- A deductible always applies to any claim. Deductibles for phones range from $29 – $99 based on the make and model for damages and theft. For non-phone items, students get a $49 deductible, adults $99.
- Drones and motorized vehicles/items cannot be protected by our $15/mo AKKO Plan. (see more)
- Items that are damaged will be fully replaced if the repair cost is equal to or greater than the cost a replacement item can be purchased for.
How much do I get paid for helping a customer enroll with AKKO?
Our partners receive $25 per user for each AKKO Plan they sell and $20 per user for each Phone-only plan.
This referral fee compensation is subject to change. It may increase during promotions, as a reward for achieving certain bonuses, or for demonstrating high volume.
When does AKKO send payouts for all plans I've helped sell?
All referral fee compensations are paid out on the 15th of every month for all sales made the month before the prior month.
For example, on March 15th, all plans sold by a partner in January (Jan. 1 – Jan 31) are eligible for payout so long as all users registered by the partner in January are still active on March 15th.
All new users need to be afforded a full 30 days to be allowed to cancel. Any user who requests a cancellation within the first 30 days receives a full refund. Including for annual plans.
Will AKKO send me repair claims?
Once a partner has been approved to be an AKKO Repair Partner, any claims filed by users that the partner helped register get referred back to the partner.
In addition to customers a partner helps register getting referred back to them for claims, we will also refer our own customers that have signed up with us directly to approved repair partners that are near the customer.
If you’re a shop that provides repairs and are not yet an approved AKKO Repair Partner, click here to schedule a call with our Repair Partner Coordinator to get approved.
How can I become an AKKO Authorized Repair Partner?
If you’re a shop that provides repairs and are not yet an approved AKKO Authorized Repair Partner, click here to schedule a call with our Repair Partner Coordinator to get approved.
View authorized repair partner option tiers and their associated costs here.
Once a partner has been approved to be an AKKO Authorized Repair Partner, any claims filed by users that the partner helped register get referred back to the partner.
In addition to customers a partner helps register getting referred back to them for claims, we will also refer our own customers that have signed up with us directly to authorized repair partners that are near the customer.
How does AKKO's claims process work for partners?
If you’re a shop that provides repairs and are not yet an approved AKKO Repair Partner, click here to schedule a call with our Repair Partner Coordinator to get approved.
Once you’re part of our approved Repair Partner Network, you’ll receive an email when a claim has been assigned or referred to your shop.
Sometimes, the first step will be obtaining a diagnosis of damage and a repair estimate for the customer to submit to the AKKO Claims Team for review.
An AKKO Claims Representative will let you know the maximum budget for a repair and if your estimate is below that amount and the customer’s claim has been fully verified, you’ll receive approval to proceed with the repair. If the cost to replace a damaged device is more cost-effective, then AKKO will approve a replacement instead of a repair for the customer.
If you are a shop that has the needed replacement device in stock, the AKKO Claims Representative will inform you of the approved cost and you can bill the customer their deductible and invoice AKKO the remaining amount.
For any repair, the same process is followed, an AKKO Repair Partner will charge the customer their deductible, then invoice AKKO the remaining balance.
The AKKO Claims Team pays repair provider and supplier invoices often the same or next day if credit card or PayPal payment methods are options. Otherwise, all claims invoices get paid weekly.
As an AKKO Repair Partner, if you ever have questions pertaining to a claim that has been assigned to you, reply to the claim email of the customer. The AKKO Claims Team works 7 days a week.
Can any phone or device be enrolled on an AKKO Protection Plan? (make/model, new or used)
Yes!
One of the most unique things about AKKO is that their plans will protect ANY phone or device no matter the make, model, carrier, or whether it is used, new, or refurbished, financed or unlocked.
The only requirements for a customer’s phone or device(s) to be eligible for protection are that they must be in full working and undamaged condition.
This means that no protection can be provided for a phone if for example the back glass is broken, but the screen is fine. The entire device must be undamaged. Protection can also not be provided for a phone with any mechanical/electrical issues or failures.
Before enrolling a customer on a plan, be sure to do a basic check of their device to make sure there is no damages or issues. A full diagnostic report is not required.
Once a customer is registered for a plan, they’ll receive an SMS with their login link and passcode to complete activating their account and verifying their device(s).
The verification process on AKKO’s platform requires photos to be provided that ensure the device is in full working and undamaged condition.
NOTE: for electronics, parts failures are only covered for devices that were purchased new and within 120 days after you enroll with AKKO (except for phones). Older items ARE still covered for accidental damage and theft as long as they are undamaged and fully functional! (see more info here)
What are the deductibles?
The deductibles for phones on our phone-only protection plans or our “Everything Protected” AKKO Plan ranges from $29 – $99 per claim based on the phone’s model. $99 is also the max deductible even for Theft or total replacement claims! (less than half the cost of most other protection providers.) Click here to view the deductibles for repairs/replacements on your specific phone make/model.
If you have one of our “Everything Protected” AKKO Plans which protects 1 phone + 25 other items, all other items besides your phone are subject to a $99 deductible ($49 for students) for any incident of Accidental Damage or Theft.
This amount that is “deducted” from any reimbursement payout you receive exists so that individuals are still motivated to be careful with their stuff.
But with all of AKKO’s protection plans, we made sure to have the deductibles at least be set at easily affordable amounts for incidents of accidental damages, breakdowns, and theft, rather than the $150 – $400 deductibles seen on many other protections plans for phones, laptops, and other electronics and personal items.
Note: Deductibles for lost phones on annually paid plans are equal to the deductible for theft on the same phone model, but there is a limit of only 1 Lost phone claim covered per 12 months. Lost phone protection is not included on phone-only plans or AKKO Plans that are paid monthly.
What makes someone eligible for a "Student" AKKO Plan?
To sign-up for an AKKO Student Plan, a customer can be any type of student, from elementary school to high school, including incoming college students, and current college students. Students at any 2yr, 4yr, or graduate school are all eligible as well. Any age.
As a partner, you’re not obligated to verify any customer’s status as being a student. Simply ask a prospective customer if they are a student while they’re looking to enroll in an AKKO Plan.
During activation of their account, AKKO’s platform will ask for verification of their student status. If they’re not an eligible student, we’ll simply change their plan to the adult rate. No actions must be taken by the partner.