Increase revenue and elevate your post-purchase experience with personalized care plans for smartphones, personal & home electronics, and beyond. Discover top-rated device protection that caters to every customer requirement.
AKKO’s unique combination of technical prowess, adaptable solutions, and dedication to customer satisfaction empowers OEMs to deliver unparalleled value to their clientele.
Extended warranties & insurance offerings
OEM warranty program management and triaging
Technical support & hardware troubleshooting
Reverse logistics and disposal/recycling
Nationwide local repair network
Mail-in repair/replacement facilities
Capacity to handle millions of devices per year
White-labeled UI and communications
Top-rated customer support
Digital-first experience
Explore our streamlined process from plan purchase to claim filing and repairs. See how AKKO simplifies device insurance for customers.
1
Plan Purchase
Customer purchases a plan online or in store. AKKO solutions include robust APIs, hosted check out portals, and a POS for brick-and-mortar.
2
File a Claim
Fast & easy claims filing with AKKO's digital-first claims portal, including automated claims routing for faster processing.
3
Repair or Replacement
Supported by AKKO's Authorized Repair Network, AKKO works with customer to coordinate repair service or replacement item.
4
Customer Satisfaction
Customer is back online! Supported by the best customer experience in the industry.
Tap into additional revenue on sales, fueling business growth & stability.
Elevate the customer experience & demonstrate a commitment to their long-term satisfaction.
Robust APIs, hosted checkout portals, & even a POS for brick-and-mortar.
Top Rated on Google and TrustPilot by happy customers. #1 ranked by GadgetReview.com (over AppleCare, Geek Squad, and SquareTrade) and more...
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Customers can seamlessly add plans or add-ons at checkout on your website, through your phone/IVR, or field sales/CX teams.
AKKO’s experience can be integrated as a fully white labelled solution, from signup through claims filing.
Ability to bundle custom plans within your current offerings.
Claims are solved quickly, often the same day - ensuring your customers keep going without interruption.
Offer local repairs or provide replacements shipped to customer. AKKO can handle reverse logistics and responsible disposal/recycling
If your company’s products can be repaired at a local shop, you can leverage our nationwide network of repair shops to serve your customers with same-day repairs.
Supercharge your product’s after sale experience with technical support, warranty management, and extended warranty/protection plan sales.
See how it worksNew, used, or refurbished
Against damage, theft, and loss
Easy & fast local repairs
Seamless online platform
Rapid claims resolution
Feel free to connect with us regarding questions or specific solution needs.
We developed AKKO with a focus on meeting business needs. Our insurance offers comprehensive coverage, dedicated customer service, transparent pricing, and straightforward terms. While it may seem unconventional, it's our commitment to integrity and fairness.
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