How much am I paid if my phone or other items need to be replaced through an AKKO Plan?
If your items are too extensively damaged (or were stolen) and you require a replacement device or item, we find the replacement value of the item by looking at the cost of refurbished items of the same make/model/year.
For example, if your iPhone X was stolen or completely destroyed, we would find the value of a refurbished iPhone X and your payout would be the cost of the replacement, plus sales tax if applicable, then subtracting your plan’s deductible ($29 – $99 for phones, and $99 for all other items for Adults and $49 for Students on our AKKO Plans).
We will not base the value of your item off of what used iPhone X phones are being sold for by random individuals on eBay or Craigslist. You also will not receive a reimbursement based on the value you initially paid for the phone when it was new.
The same process applies to claims for other electronics and personal items on your plan which are eligible for reimbursement.
AKKO Adult PlanAccidental Damage & Theft Protection
Add (1) phone + 25 items*
$99 Deductibles for any claim
$2,000 limit per claim*
Upgradeable to $10,000
Apple Store repairs covered*