Do plans cover Lost Items and Lost Phones?
If you were to “Lose” one of your belongings, you would need to evaluate the situation to determine if it fell under being theft, or what’s called “mysterious disappearance” (aka, you simply misplaced your belonging and have no idea where it went).
Use tools like Find My iPhone/Android to try and recover your phone, or similar services to track down a laptop/tablet. Take screenshots or record evidence of your attempts to recover your phone to provide the most complete set of evidence you can with your claims.
To receive reimbursement for a stolen phone, you must be able to share the location timeline of the device.
If you have an android device:
Make sure “Find my Android” is working and enabled. Just go to your web browser and type “Find my Android” and click the first result, make sure you can see the device on a map displaying “last known location” and the device name and make/model.
If you have an iPhone:
The “Find My” app on iOS does not provide a history of your device’s location which can help provide proof of theft for your claim. Download the Google Maps app and be sure it is set to allow location access at all times. You can verify that your Google Maps timeline is available by checking here: https://www.google.com/maps/timeline
You will only need to show AKKO’s team your location history if your phone is ever stolen.
The protection you get with an AKKO Plan will cover theft, but will not cover “mysterious disappearance.”
Share:
AKKO Plan
Accidental Damage & Theft Protection-
Add (1) phone + 25 items*
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$29 - 99 Deductibles for phones
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$99 Deductibles for any other item and any claim
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$2,000 limit per claim*
Upgradeable to $6,000 -
Unlimited claims
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Fast & Easy Claims flexible repair options
Protect your Phone and other Gear today!
We keep things simple and only offer 2 different plans.
You can change your plan anytime.
Phone Only
Protection
Protect any phone against damage, breakdowns, and theft
"Everything Protected"
AKKO Plan
Protect 1 phone + all your electronic devices and more (25 items total)
"Everything Protected"
AKKO Plan
Protect 1 phone + all your electronic devices and more (25 items total)
Phone Only
Protection
Protect any phone against damage, breakdowns, and theft
Items Protected:
Phone Only
Protection Plan
"Everything Protected"
AKKO Plan
Protect 1 Phone
Protect Laptops, Tablets, and all your other electronics
Protect TVs, speakers, gaming consoles and more
Protect photography gear
Protect music instruments and audio gear
Protect sports equipment
Cost & Deductibles:
Cost
$6 – $12 /month
($5 – 11 /month if paid annually)
$15 /month
($14 /month if paid annually)
Student Rate: $12 /month
($10 /month if paid annually)
Phone damage deductibles
$29 – $99
(based on model)
$29 – $99
(based on model)
Phone theft/replacement deductibles
$75 – $99
(based on model)
$75 – $99
(based on model)
Damage Deductibles
(other items)
N/A
$99
($49 for students)
Theft Deductibles
(other items)
N/A
$99
($49 for students)
Bundle Multiple Plans and Save 5%!
Items Protected:
Protect 1 Phone
Phone Only Plan
AKKO Plan
Protect Laptops, Tablets, and all your other electronics
Phone Only Plan
AKKO Plan
Protect TVs, speakers, gaming consoles and more
Phone Only Plan
AKKO Plan
Protect photography gear
Phone Only Plan
AKKO Plan
Protect music instruments and audio gear
Phone Only Plan
AKKO Plan
Protect sports equipment
Phone Only Plan
AKKO Plan
Cost & Deductibles:
Cost
Phone Only Plan
$6 – $12 /month
AKKO Plan
$15 /month
AKKO Plan (student)
$12 /month
Phone damage deductibles
Phone Only Plan
(based on model)
AKKO Plan
(based on model)
Phone theft/replacement deductibles
Phone Only Plan
(based on model)
AKKO Plan
(based on model)
Damage Deductibles (other items)
Phone Only Plan
N/A
AKKO Plan
$99
AKKO Plan (student)
$49
Theft Deductibles (other items)
Phone Only Plan
N/A
AKKO Plan
$99
AKKO Plan (student)
$49
Choose Your Plan:
Bundle Multiple Plans and Save 5%!
