“I’ve never had an easier repair for any product, cell phone etc. AKKO responded very quickly, send in the information and pictures needed, and just as simple as that my cell phone dilemmas where gone. Thanks. Appreciate you.”
X
Keep going with the devices you can’t go without.
Modem/Router
Protection
Protect Your Internet
$3.45per month
per device
Protect (1) Modem or Router
$0 deductible
Accidental Damage
Mechanical Breakdown
Power surges
Family Bundle
Protection
Protect Your Home Electronics & Phones
$44.95per month
per household
Protect any phone(s)
Home Electronics
$29 - $99 repair or replace
Accidental Damage
Mechanical Breakdown
Unlimited Claims*
Home Plan
Protection
Protect Your Home Electronics
$24.95per month
per household
Home Electronics
$99 repair or replace
Accidental Damage
Mechanical Breakdown
Unlimited Claims*
Info & FAQ
What types of items can be protected?
Personal Electronics:
- Smartphones*
- Tablets
- Laptops
- Smartwatches
- Headphones
- E-readers
- Handheld Game Consoles
*On the “Family Bundle” Only
Home Electronics:
- Desktop computers
- TVs
- Gaming Consoles & Accessories
- Computer Monitors/Screens
- Speakers & Sound bars (no wall-integrated audio equipment)
- Smart home devices
- Office Equipment (Printers, Copiers)
What are the deductibles?
Modem/Router only protection plan:
- There are no deductibles charged for this plan, if anything happens to your router, you would just file a claim and then a replacement would be sent to you
Home Bundle:
- There is a $99 deductible for any claim, no matter the type of damages or breakdown and what type of item is affected
Family Bundle:
- For phones, there is a $29 deductible for any cracked screen claims, if any other types of damage also affects a phone, there is a $99 deductible whether it needs to be fixed or replaced
- For all non-phones electronics, there is a $99 deductible for any claim, no matter the type of damages or breakdown and what type of item is affected
What types of damages are covered by these plans?
All 3 plans cover your equipment from accidental damages like drops, cracked screens, or liquid spills. This coverage applies to any device no matter how old it is and whether it was purchased new or refurbished/used. As long as the items are undamaged and fully functional when you enroll in your plan, they are fully covered! Plans also include protection for parts and battery failures. This coverage applies to any electronics that were purchased less than 36 months ago and which were purchased originally in “brand new” condition. Used or refurbished items you purchased cannot be covered for parts or battery failures.
What is the process for filing a claim?
If you need to file a claim, login to your account on our partner AKKO’s website by visiting: https://app.getAKKO.com/login Use your cell phone number registered to your plan to login to your account. You’ll then click “Items” and go to the items page to add the item that was affected, then go to the claims page by clicking “claims” and then click “file new claim” to file a claim on the item. The team at AKKO will then reach out to you via email to help you with your repair/replacement.
*What are the coverage limits?
Modem/Router only protection plan:
- You are covered for up to 2 total claim in a 12 month period. If you have a claim, you will be sent a replacement device. There is no cash repayment option.
Home Bundle:
- There is a $2,000 per claim limit and a $6,000 per 12 months aggregate limit of coverage.
- You may file unlimited claims up to these limits.
Family Bundle
- There is a $2,000 per claim limit and a $6,000 per 12 months aggregate limit of coverage with a $3,000 per 12 months aggregate sublimit for phones.
- You may file unlimited claims up to these limits.
